The Box Artisans Privacy Policy
1. Protection of Rights
In accordance of the laws applicable with the UAE we may have to disclose your Personal Data where necessary to protect our rights, property, or safety, or that of our customers, employees, or others.
This includes sharing information with relevant organisations to prevent or investigate fraud, reduce risk, and enforce our Terms, agreements, billing, and collection processes.
2. Legal Requirements
We may disclose Personal Data when required to comply with applicable laws, regulations, court orders, or lawful requests from government authorities, law enforcement, or regulatory bodies.
3. Business Transfers
If our business undergoes a merger, acquisition, restructuring, or sale of assets, your Personal Data may be transferred as part of that transaction.
4. Service Providers
We engage trusted third-party service providers (such as verifyed web developers, payment processors, and IT vendors) to support our operations.
We share Personal Data with them only as necessary for them to perform services on our behalf. They are contractually required to protect your data and may not use it for any other purpose.
We are not responsible for any unauthorised use of Personal Data by service providers that occurs outside our instructions.
5. How We Process Your Data
We process Personal Data using secure electronic systems, automated tools, and, where necessary, manual processes.
Processing is limited to the purposes for which the data was collected.
Access is restricted to authorised personnel and approved third parties acting on our behalf.
6. Links to Other Websites
Our Website may contain links to third-party websites. This Privacy Policy applies only to our Website.
We are not responsible for the content or privacy practices of external websites. You should review their privacy policies before providing any Personal Data.
7. Social Media Features
Our Website may include social media features (such as those provided by Facebook or Instagram).
These features may collect information about your interactions and are governed by the privacy policies of the respective providers.
8. Access and Updates to Your Data
You may request confirmation of whether we hold your Personal Data and request access, correction, or deletion of that data.
We may retain certain information where required by law or where necessary to complete transactions or provide services.
To make a request, please contact us using the details below.
9. Data Retention
We retain Personal Data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our rights.
10. Advertising and Retargeting
We use advertising and retargeting services, including partners such as AdRoll, which may use cookies and similar technologies to deliver personalised advertising.
Please refer to the privacy policies of these providers for more information.
11. Security of Personal Data
We implement appropriate technical and organisational measures to protect Personal Data from unauthorised access, loss, misuse, or alteration.
All sensitive data, including payment information, is transmitted using secure encryption (SSL).
You are responsible for maintaining the confidentiality of your account credentials. Do not share your login details with others.
While we take reasonable steps to protect your data, no method of transmission over the internet is completely secure. We do not guarantee absolute security and are not liable for unauthorised access beyond our control.
12. Additional Information for EEA Residents
If you are located in the European Economic Area (EEA), you have the right to:
- Request access to your Personal Data
- Request correction of inaccurate or incomplete data
- Request deletion or restriction of processing, subject to legal limitations
We may decline requests where we are legally required to retain data or have a legitimate business need. In such cases, we will explain our reasons.
To exercise your rights, contact:
info@theboxartisans.com
+971 (0) 43 851 102